It is important to note that during an emergency you should use as many forms of communication as possible to stay informed. Stay tuned to news broadcasts, radio stations, social media websites, weather radios, among others. Do not put your safety at risk waiting for a phone call or notification to be told what to do. If at any time you feel that you are in danger you should take whatever action you feel is necessary to get yourself to safety.
The Emergency Notification System (powered by Everbridge); commonly referred to as "Reverse 9-1-1," is a tool used by the City of Kissimmee's 9-1-1 center, police department, and fire department to make rapid notifications to specific geographic areas.
This system allows the City to alert you to emergency situations that are a threat to life or property, or situations deemed dangerous by public safety officials. This may include, but is certainly not limited to man-made disasters, hazardous materials incidents, missing persons, crime, or neighborhood/business evacuation notifications.
This system is part of the AlertOsceola! program through the Osceola County Office of Emergency Management. For more information about Osceola County Emergency Management, you can visit their website.
Enrolling for alerts to keep you and your family safe is fast, easy, and confidential. Simply access the online sign up page to get started.
Under Florida law, any information collected as part of an emergency notification list or system is protected and CANNOT be released.
The City also offers residents and visitors to receive general emergency messages about situations impacting the entire City of Kissimmee by texting the keyword "KISSIMMEE" to 888777.
General emergency messages may include:
- Evacuation Information
- Sandbag Locations & Times
- Sanitation Schedules & Debris Pickup
- Details on Significant Incidents
Yes, you can still register.
The existing notification database only contains landline telephone numbers, making it impossible for public safety officials to notify homes and businesses that don't have landline telephones. By creating an account, you can enroll for text notifications, emails, or phone calls on your cell phone - ensuring you're always in the know.
The system is flexible and allows you to sign up for alerts at five locations and allows you to register up to eight contacts that can receive time-sensitive messages.
This means you can receive alerts for locations like your:
- Place of employment
- Child's school (does not alert to incidents at a school, only public safety issues occurring in the area)
- Parent's home
Whether it's a phone call, a text message, or an email - important notifications are quickly made available to you anytime, anyplace.
The Everbridge App is available on the App Store or Google Play, or everbridge.com/app. Your mobile device will receive a push notification that includes a map of the affected area. Download the Everbridge App to:
- Add another channel of communication so you never miss an important alert
- Receive push-alerts anytime you travel into an area of an active incident
- See a map of messages affecting where you live, work, and travel
- Opt-in immediately and anonymously (this method only allows alerts for the devices current location, you must register an account to receive alerts for up to five physical locations)
Configuring the Everbridge App is easy:
- Download the Everbridge App from the App Store or the Google Play
- Once installed, open and allow notifications
- Find organization or subscription, search "City of Kissimmee" or "Kissimmee" and select "Osceola County - City of Kissimmee" and sign-in to your account
To use the app without an account, click "Explore the Map"
- Allow Everbridge to access your location services by tapping "Allow" when asked to share location for public alerts.
- Check alerts any time by touching the location marker icon labeled "Local". Note: When using Everbridge without an account, you will only receive alerts via the Everbridge App if you are in the area of an active notification.