Citizen Access Information Page

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Welcome to the Development Services Citizen Access Information Page 

The City of Kissimmee Citizen Access page allows an individual to view permits, schedule and obtain results for construction inspections and plan review status, and apply for and renew business tax receipts.  PLEASE BE SURE TO READ THE FOLLOWING INFORMATION IN ITS ENTIRETY BEFORE USING CITIZEN ACCESS FOR THE FIRST TIME.  WITHOUT DOING SO COULD DELAY YOUR ACCESS.

Public Access

Your portal to only view information that is not related to a specific project.  If you are a public user, you do not need to log in.  Just select the "Public Access" button on the left side of the screen.

New User or Existing User

Your portal to review permit status, schedule and obtain inspection results, and apply for and renew business tax receipts specific to a project of yours.

If you are a first time user of the Citizen Access Portal, you must create a new user account by completing the New User Form.  Once submitted, you will receive an email linking you account to the address provided.  Please note:  This is a ONE time process and will not be required to do this again.  This process requires receipt by staff to link your account.  This is often completed in less than an hour but may take up to 24 business hours.

If you are a return visitor, please click on the "Log In" button.

My Applications

  • Permits:  Your portal to obtain plan updates and review information regarding a permit and to pay fees;
  • Payments:  Your portal to pay for permits and licenses;
  • Licenses:  Your portal to apply for, pay for and renew business tax receipts.  For a step by step process of how to view this information, please click HERE.
  • Inspections:  Your portal to obtain information on, schedule and cancel inspections.  For a step by step process of how to view this information, please click HERE.

Pay Fees

Your portal to pay permit and license fees. 


Your portal to view information that is related to a specific project of yours. 

FAQ (Frequently Asked Questions)

Your portal to review frequently asked questions.  COMING SOON.

My Profile

Your portal to change your password, email, or user name. 


The City of Kissimmee online services is available 24 hours a day.  However there may be instances where maintenance activities may cause the program to be unavailable.  If your transaction has a due date associated with it, it is your responsibility to ensure that your payment is made by that due date.  Delays cause by unavailability of any online service DO NOT warrant the reversal of late fees, as payments may also be made by other means, such as postal mail and walk-in during normal business hours.  Online payments are designed to ensure the privacy of your credit card information, name, address, email and other information you provide to us.


If you have any issues or questions please contact us at:

Phone: 407-518-2379


Development Services