The Central Services Division is the supporting arm of the City of Kissimmee and its employees. The division is responsible for Warehousing, Fleet Maintenance and Printing Operations.
Warehousing manages thousands of orders each year and is a vital link to keeping City services in operation on a daily basis.
Fleet Maintenance services the City's fleet of cars, heavy equipment, sanitation trucks, police cruisers, and parks/ball field equipment. The services are also extended to the Toho Water Authority.
“Our Mission is to provide premium service and repairs to vehicles and equipment belonging to the City of Kissimmee, Kissimmee Police Department, Kissimmee Fire Department, and Toho Water Authority. The service will be provided at the most reasonable cost and delivered by a staff that displays a positive attitude.”
Goals & Objectives
-Service Parking Lot Expansion
-Preform In-House Front End Alignments
-Pursue Dealer Module Reprogramming on Heavy Trucks with Cummins and International Engines
-Maintain a 90% PM Service Completion Rate each Month
-Maintain a Minimum Monthly Bill Back Rate of 900+ Hours
Credentials & Professional Training
- EVT Certification for Fire Truck, Ambulance and Police = 14 (3 Mechanics)
- Harley Davidson Certified (2 Mechanics)
- Hybrid Service Certified (All Mechanics)
- M.A.C.S 609 A/C Refrigerant Certified (5 Mechanics)
- Monthly CTI Training (CarQuest Technical Institute)
- Bi-Monthly In-House Training From Various Vendors
- ATG Specialty Training (Automotive Training Group)
- EVT Training
- Specialty Equipment Training
- Various Automotive-Related Seminars
The Fleet Maintenance staff includes six Mechanics and one Tire Technician.
Fleet Maintenance is responsible for maintaining more than 1,000 pieces of equipment belonging to 10 City departments as well as the Toho Water Authority.
The services preformed range from PM Service to major repairs.
The technicians are cross trained in all areas of Fleet Maintenance to assure each mechanic is able to provide the same level of exceptional service to each of our customers.
The Fleet Maintenance Division provides repair and service to the following vehicles and equipment:
Cars, Trucks, Small Mowers, Chainsaws, Weed Wackers, Generators, Tractors, Loaders, Backhoes, Front End Loaders, Dump Trucks, Tractor Trailers, Track Hoes, Mini Excavators, Skid Steers, Pumps, Vac Machines, Bore Machines, Garbage Trucks, Bulk Trash Trucks, Motorcycles, Ball Field Equipment, Fire Trucks, Ambulances, and Aerial Devices.
The Fleet Division also coordinates the disposal process of auction items.
- EVAP Leak Detection Smoke Machine allows mechanics to easily detect any type of leak that may be of concern, such as oil, water, air, transmission, hydraulic, and exhaust
- Cummins Insite Software is used to diagnose Heavy Duty Cummins engines
- International Maxxforce Software is used to diagnose Heavy Duty International engines
- Heavy Duty Allison Transmission Software
- Ford and Chevrolet Module Reprogramming involves the mechanics having the equipment and knowledge to perform dealer reprograms in-house
- Identifix Online Diagnostic Troubleshooter
- Mitchell On Demand Online Diagnostics Troubleshooter
- (2) 10,000 Pound Lifts
- (3) 18,000 Four-Post Drive on Lifts
The Fleet Maintenance Division is recognized by the City Commission for being awarded the Blue Seal of Excellence Award.
In order to achieve this rating, 75% of the Fleet staff has to be ASE certified in each area of service offered.
All areas must be covered by at least one mechanic, this is also referred to as Master Tech.
The City of Kissimmee currently holds 23 Light Automotive and 12 Heavy Truck certifications between six mechanics.
Fleet Maintenance is currently pursuing additional ASE certifications.
According to A.S.E., there are more than 950 businesses in the United States involved in this program. Florida has the most Blue Seal Facilities, with 92 throughout the Sunshine State.
The City of Kissimmee Fleet Maintenance Division is the first municipal facility in Central Florida to receive this recognition.
For more information, please contact the Fleet Maintenance Division at 407.518.2508 or visit the A.S.E website.
Every oil, fuel, air, cabin air filter Box Top saved can be turned in by the students of the FAA program and their school will receive $.25 per Box Top for the school's FAA Chapter.
Last year, WIX donated more than $50,000 to local FFA Chapters throughout the United States as part of the promotion.
Fleet Maintenance provides On-Call Service to our customers, which is available 24 hours a day throughout the entire year.
Mechanics are scheduled on a one week rotation to facilitate this service.
Each mechanic is responsible for answering the On-Call phone and responding when needed, no matter the day or time of the call. We gladly provide this service to the City, Police, Fire, and Toho Water Authority employees.
The Fleet Division currently stocks more than 700 different items, totaling more than $60,000. These items are housed in the City's inventoried parts room.
The parts room is staffed by two employees. They are responsible for a variety of duties, such as inventory, e-mail notifications, Fleet job order maintenance, and PM scheduling.
The employees are also responsible for Fleet requisitions, Fleet invoice processing, Toho Water Authority billing, receiving new vehicles and equipment, tag processing, vehicle and equipment accident processing, vehicle recall management, cost reports, customer service support, ordering of bulk oils, and administrative duties.
The parts department is also responsible for issuing specialty tools. All specialty tools are kept in the parts room and must be logged in and out by the mechanics in order to maintain tool inventory. This has eliminated the problem of having lost or missing tools.